Effective: June 3, 2015
Muuzii® delivers its mobile language translation, language learning, and enterprise services (hereinafter called “Mobile Services”) by using traditional text messaging technology, specifically called Short Message Service (SMS) for sharing text messages and Multimedia Messaging Service (MMS) for sharing multimedia content (audio files and images). Muuzii® accomplishes the delivery of its Mobile Services by using a short code number, specifically the number “97969.” Therefore, to communicate with Muuzii® you would share text messages with “97969” versus another person via a traditional 10-digit phone number, i.e., (XXX) XXX-XXXX. Muuzii® offers a one-time, free trial of its Mobile Services. The free trial is valid for seven (7) days and provides up to 10 messages per day for any of the 40 languages Muuzii® supports today. You may activate your free trial by submitting the keyword “#gotrial” to Muuzii (97969). At the end of the trial period, Muuzii® will send you a message and instructions to subscribe.
NOTE: Message & data rates may apply depending on your carrier and carrier service plan.
You may opt-out of Muuzii®’s Mobile Services at anytime by texting “STOP” to Muuzii (97969) or you may contact us at 1-855-621-5018 or e-mail us at [email protected]. Muuzii® is currently operational on all 58 carriers operating in the United State as listed below:
Additionally, Muuzii®’s services should work globally/internationally as texting is a universal service and roaming agreements between carriers may exist to support Muuzii®’s global use. Muuzii®’s Mobile Services, as with all mobile services, relies upon the mobile carrier providing quality access, coverage and capacity to users. There may be times when the mobile carrier cannot provide such quality access, coverage and capacity and this will effect their users, including users of Muuzii®’s Mobile Services. Please let us know at the CONTACTING MUUZII® information below if you are experiencing service degradation as Muuzii will need to report this to the mobile carrier.
Muuzii respects your privacy. Muuzii® will not share or use your mobile number for any other purpose other than to provide Muuzii’s Mobile Services to you. Nonetheless, Muuzii® reserves the right at all times to disclose any information as necessary to satisfy any official legal, regulatory or governmental request to avoid liability or to protect Muuzii®’s rights or Muuzii®’s intellectual property. When you complete forms online or otherwise provide Muuzii® information in connection with the Muuzii® Mobile Service, you agree to provide accurate, complete and true information. You agree not to use a false or misleading name or a name that you are not legally authorized to use. If Muuzii®, at its sole discretion, believes that any such provided information is untrue, inaccurate or incomplete, Muuzii® reserves the right to refuse access to Muuzii®’s Mobile Services and pursue any and all appropriate legal remedies.
For additional information, you may text “HELP” to Muuzii® (97969) or you may go to Muuzii®’s website (www.muuzii.com) to the Support page for further information, including our Frequently Asked Questions (FAQ).