Impacted Carrier(s):

Sprint USA

Impact Scope: MT MMS, MMS Delivery Reports

Details:

RESOLVED: 2016-05-11 06:31:00 UTC

The issue affecting Sprint MMS Delivery Reports and MT messages is now resolved, and message traffic has returned to normal.

INITIAL: 2016-05-10 21:50:00 UTC

Dear Muuzii Customer,

Since 2016-05-10 21:21:00 UTC Sprint USA have been experiencing an issue with their MMS service.

As a result, a portion of MMS Delivery Reports and MMS MT messages sent to the subscribers on the affected network are currently being delayed.

MMS MO messages are not affected by this incident.

The carrier is aware of this issue and is working to resolve it as soon as possible. There is currently no estimated time to resolution, however we will issue an update as soon as more information becomes available.

Please accept our apologies on behalf of the carrier for any inconvenience or impact this may have to your business.

Please contact Muuzii Support with any questions or concerns.