Impacted Carrier(s):

Sprint USA

Verizon USA

Boost Mobile USA

Impact Scope: MO SMS, SMS Delivery Reports

Details:

RESOLVED: 2016-03-23 21:40:00 UTC

The carrier has confirmed the issue has been resolved and SMS MO’s and delivery reports are flowing once again.

INITIAL: 2016-03-23 20:23:00 UTC

Dear Muuzii Customer,

Since 2016-03-23 19:30:00 UTC the above carriers have been experiencing an issue with their SMS service.

As a result of this issue, a portion of MO SMS messages and SMS delivery reports are currently being delayed.

The carriers are aware of this issue and are working to resolve it as soon as possible. There is currently no estimated time to resolution, however we will issue an update as soon as more information becomes available.

Please accept our apologies on behalf of the carriers for any inconvenience or impact this may have to your business.

Please contact Muuzii Support with any questions or concerns.