Impacted Carrier(s):

Sprint USA

Virgin Mobile USA

Boost Mobile USA

Impact Scope: SMS Delivery Reports


RESOLVED: 2016-04-22 18:50:00 UTC

The issue affecting Delivery Reports is now resolved, and traffic is now flowing as expected.

INITIAL: 2016-04-22 16:59:00 UTC

Dear Muuzii Customer,

Since 2016-04-22 14:34:00 UTC the above carriers have been experiencing an issue with their SMS service.

As a result of this issue, Delivery Reports for a portion of SMS MT messages sent to the affected carriers are currently being delayed. Please note that actual SMS MT message delivery is not affected.

The carriers are aware of this issue and are working to resolve it as soon as possible. There is currently no estimated time to resolution, however we will issue an update as soon as more information becomes available.

Please accept our apologies on behalf of the carriers for any inconvenience or impact this may have to your business.

Please contact Muuzii Support with any questions or concerns.