Impacted Carrier(s):
Boost USA (586)
Virgin Mobile USA (525)
Sprint USA (34)
Impact Scope: SMS Delivery Reports
Dear Muuzii Customer,
Since 2016-06-16 19:32:00 UTC the above carriers have been experiencing an issue with their SMS service.
As a result of this issue, a portion of SMS MT messages sent to the above carriers are missing Delivery Reports. Actual delivery of messages is not affected.
Muuzii teams have engaged the necessary carrier parties to resolve this issue as quickly as possible. Further updates will be sent as they become available.
Please be advised that this impact is limited to SMS MT Delivery reports on the above carriers; all other messaging traffic and Muuzii systems are unaffected by this incident.
We apologize on behalf of the carriers for any inconvenience or impact this has to your business. Please feel free to contact Muuzii Support with any questions or concerns.